Johns Island Vacation Packages

The staff was amazing. We had to change rooms due to some cleaning issues, but they corrected it right away and did everything to assist us. There was still cosmetic repairs needed, that I believe were due to hurricane damage. But nothing terrible. I would have preferred the hot tub to be hotter as it seemed to be at the same temperature as the pool. But we never requested them to change it, because it wasn’t that big of an issue as there were some younger children that were in and out it and we assumed the temperature was lowered for them. But pretty great staff!

We stayed in the penthouse room with two bedrooms. Be sure to check availability of that room type with balcony or terrace. Note that there are penthouse rooms that come with neither a balcony nor a terrace. Although the room was great, we were disappointed with having no outdoor space. Our room was located at the front of the hotel on King Street. We didn’t realize how much noise there would be from the street and from the stores under the room. Be sure to request a room on the third floor or towards the back of the property. The staff was friendly, especially the valet staff. We also arranged for a sunset sail through the hotel that was the highlight of our trip to Charleston. I highly recommend that. We also ate at the restaurant Lowland and it was a great experience. Our waiter, in particular, was very knowledgeable and a real pleasure.

The hotel doesn’t felt hot and everything smelled of old and humid, we found a small roach in our room, the sheets looked stained and the towels were old and wasted.